Right of withdrawal

Right of cancellation for consumers
(Consumer is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity.)

Cancellation policy

Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day,

- on which you or a third party named by you, who is not the carrier who have taken or have taken possession of goods, provided that you have ordered one or more goods as part of a uniform order and are delivered uniformly;

- on which you or a third party named, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a uniform order and are delivered separately;

- on which you or a third party named, who is not the carrier, have or has taken possession of the last partial program or the last piece, provided you have ordered a goods that are delivered in several partial shipments or pieces;

To exercise your right of withdrawal, you must (ZAQQ GmbH /Teichstr. 11/09366 Niederdorf or Per Contact form) Information about your decision to cancel this contract by means of a clear explanation (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form for this, but this is not prescribed.

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of withdrawal before the cancellation period expires.

Consequences of the revocation
If you cancel this contract, we must pay you your payments we received from you immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment.

We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.

They bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.

Exclusion or expansion reasons

The right of withdrawal does not exist for contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination of the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for delivery to dealers

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they were inseparable from other goods after delivery due to their nature;
- To deliver sound or video recordings or computer software in a sealed pack when the seal was removed after delivery.

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Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

To:ZAQQ GmbH /Teichstr. 11, 09366 Niederdorf, Contact form:

- hereby revoke (s) I/ we (*) the contract concluded by me/ us (*) to buy the following goods (*)/
The provision of the following service (*)

- ordered on (*)/ receive on (*)

- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only when notifying paper)
- Date

(*) Incorrect painting.